Accomplishments |
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- Track record for meeting timelines and exceeding expectations
- Commended for top-notch organizational skills
- Commended for taking the time to do the job correctly
- Commended for taking initiative to train before proficiency is needed
Skills
- Active Listening
- Proficiency in Microsoft Office tools
- Proficiency in Banner Software
- Seasoned in conflict resolution
- Creative Problem Solving
- Strong verbal communication
- Proficient in Document Scanning
- Extremely organized
- Self-motivated
- Data management
- Data analysis
- Proficient in Data Entry
Work Experience
02/2022 to Current
Administrative Support Associate
Western Carolina University Geosciences and Natural Resource Department - Cullowhee, NC
Verizon Connect Repair and Replace Representative
Percepta - Asheville, NC
12/2020 to 06/2021
Accessioning/Data Entry Specialist
Keystone Laboratories - Asheville, NC
11/2016 to 7/2021
Cherokee Language Program Assistant/Cherokee Language Media Coordinator
Western Carolina University - Cullowhee, NC
11/2014 to 10/2015
Scheduling Specialist
Asheville Buncombe Technical Community College - Asheville, NC
11/2011 to 09/2012
Body Piercer
Dead Girls Tattoo and Piercing - Rossville, GA
05/2008 to 07/2011
Volatiles Analyst
Analytical Industrial Research Laboratories - Cleveland, TN
Administrative Support Associate
Western Carolina University Geosciences and Natural Resource Department - Cullowhee, NC
- Managing 42 budgets
- Greeting students and parents in person as well as over the phone
- Enter overrides into system for students that need certain classes
- Purchasing for faculty members and Department
- Working with faculty members, deans, and other ASAs face to face and virtually
- Monitoring student workers and their time sheets
- Building and maintaining department website
Verizon Connect Repair and Replace Representative
Percepta - Asheville, NC
- Receiving inbound calls to order replacement hardware and schedule service for non-reporting GPS units
- Cooperating with local, to customer, vendors to schedule services in North America
- Working closely with customers and executives on escalated cases that need close attention to detail
12/2020 to 06/2021
Accessioning/Data Entry Specialist
Keystone Laboratories - Asheville, NC
- Receiving samples and maintaining chain of custody
- Entering in customer information and aliquoting samples for testing
- Verifying information with support when not listed in customer orders
- Scanning and logging documentation
11/2016 to 7/2021
Cherokee Language Program Assistant/Cherokee Language Media Coordinator
Western Carolina University - Cullowhee, NC
- Research and update materials for Language learning
- Organizing and scheduling the annual Cherokee Language Summit
- Copy, log and scan supporting documentation
- Currently Working on creating a searchable Cherokee Language Studies database of archived files
- Working closely with Cherokee Language Instructors to provide materials for language learning
11/2014 to 10/2015
Scheduling Specialist
Asheville Buncombe Technical Community College - Asheville, NC
- Working with students to help schedule classes and understand AB Tech programs
- Identifying issues with class set-up and working with staff to resolve them.
11/2011 to 09/2012
Body Piercer
Dead Girls Tattoo and Piercing - Rossville, GA
- Piercing
- Cleaning tools and stations
- Maintaining shop to GA Health codes
- Staying aware of new health laws and piercing standards compliant with the American Piercers Assiciation
- Answering phone
- Customer service
- Appointment setting
- Maintaining customer records in compliance with GA Health Codes
05/2008 to 07/2011
Volatiles Analyst
Analytical Industrial Research Laboratories - Cleveland, TN
- Waste Water Analysis; Using Archon Auto-sampler, OI 4560 Purge andTrap, HP 5970 GC/MS w/ ChemStation Software, Varian Star 2100T GC/MS, Varian 3800 GC, and Spectro Vision ICP.
- Creation and maintenance of Laboratory Standard Operating Procedures and documentation of customer results.
Educational Background
2021
Current Graduate Student
University of Alabama Tuscaloosa Library and Information Sciences
Focus: Digital Archiving
2018
Bachelor of Arts: Anthropology Minor: Cherokee Studies
Western Carolina University
2015
Associate of Arts: Anthropology
Asheville Buncombe Technical Community College
Current Graduate Student
University of Alabama Tuscaloosa Library and Information Sciences
Focus: Digital Archiving
2018
Bachelor of Arts: Anthropology Minor: Cherokee Studies
Western Carolina University
2015
Associate of Arts: Anthropology
Asheville Buncombe Technical Community College
References
References are available upon request.